OPERATIONAL EXCELLENCE

THE CHALLENGE

With technology advancements there has been an explosion of new ways to view data. Too often, the data and analytics are unavailable or not applicable for immediate decision support. This can make it difficult for your clinicians to identify or address performance inhibiting activities, leaving your people with little to no room for innovation. We break down bloated processes and lead your people to a Lean healthcare culture. In turn, providing you the confidence to identify relevant data for decision support.

SOLUTIONS

Sherpa

General Consulting

We begin by meeting you where you are and helping to uncover the hidden issues by analyzing people, data, and processes. Sometimes, you don’t need all the heavy lifting that is included with Lean. We offer a guiding hand in helping you to improve your existing processes where they may require adjustments.

Lean

Process Improvement

Through our Lean offering, we work with you to identify waste and streamline processes, ultimately implementing quality solutions that lead to improved operations and outcomes for your staff and patients. Through this process, we are with your staff on the ground to ensure that the improvements put into place are effective and sustainable.

Scheduling

Staff Optimization

It’s critical that your patients have appropriate access to care without over-burdening the staff or leaving your health system at a cost disadvantage. We work with your staff to identify where processes are in need of improvement and where clinical staff are best optimized. We have implemented staffing solutions in obstetrics, emergency departments, and surgical services.

Customer Success

Emergency Department Improvements

ER Wait Time Improved

43%

Door to Provider Wait Time Improved

49%

Length of Stay Decreased

10%

Short-Term Hospital Occupancy Prediction

WHITE PAPER

A predictive model to forecast hospital occupancy for the next 72 hours at a unit level. The model was validated, installed and run on the hospital’s EMR system and incorporated data from upcoming schedules and non-scheduled arrivals as well as detailed clinical information about each patient currently in the hospital to estimate their residual length-of-stay. This forecast was successfully used to proactively evaluate needs for beds or staff during periods of low and high census to adjust and maintain appropriate resources to match acuity adjusted patient demand.

WE MEET YOU WHERE YOU ARE

Contact us now so we can help you begin your healthcare improvement journey.


GET STARTED